I live in Costa Rica and bought a factory new TS-1 while visiting Panama City Panama. It worked great. Easy to use and the pix were awesome. Within 30 days, back in Costa Rica, I took my new camera to my favorite waterfall and began swimming with the camera. I accidentally bumped the camera a few times as I climbed up on the waterfall. The bumps were so minor, they are undetectable on the camera's orange metal case. Within minutes, my camera no longer worked! Dead. DOA. I looked at the pix on the card and all came out great until I bumped the camera. What's up with this? The camera is supposed to be able to be dropped from a height of a few feet?
My biggest problem is with warranty? I call Panasonic representatives in the US. They refer me to Panasonic Latin America. I call them... Nobody speaks English. My only proof of purchase is my American Express statement. AMEX tells me they can't do anything because their extended warranty covers only US warranted products! Looks like I am screwed!
Call me stupid but I love the camera so much I purchased it's successor the TS-2. This time from a US distributor. I am having a friend bring it to me next week when he visits. This way, should the camera take a dive (no pun intended)on me again, I may have some recourse.Get more detail about Neoprene Sleeve Case (Orange) for Panasonic Lumix DMC-TS1 Digital Camera Silver.
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